Frequently Asked Questions
What areas do you serve?
We proudly serve Ottawa and the surrounding areas including Kanata, Orleans, Barrhaven, and Nepean. We can also handle longer distance moves within Ontario.
Do you handle stairs and elevators?
Absolutely! Our experienced team is equipped to handle moves involving stairs, elevators, and tight spaces. We bring proper equipment and take extra care to protect your belongings and property.
How does pricing work?
We offer transparent hourly rates with no hidden fees. Pricing depends on the size of your move, distance, and services needed. Contact us for a free, no-obligation quote tailored to your specific requirements.
What payment methods do you accept?
We accept cash, credit cards (fees may apply), and e-transfers for your convenience. Payment is due upon completion of your move unless other arrangements have been made in advance.
What is your cancellation policy?
We require at least 24 hours notice for cancellations to avoid charges. For emergency situations, please call us as soon as possible and we'll work with you to find a solution.